Privacy Policy

Welcome to Kumih ("we", "us" or "the Website"). We take your privacy very seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information.

1. Information we collect
When you visit our website or use our services, we may collect the following types of information:

✅ Information you provide

Account registration information (name, email, address, phone number, etc.)

Order information (purchase history, payment method, etc.)

Information provided when returning or exchanging products or for customer service support

✅ Information collected automatically

Device information (IP address, browser type, operating system, etc.)

Access data (visited pages, dwell time, click behavior, etc.)

Cookies and similar technologies (used to improve user experience and personalized services)

✅ Information from third-party sources

Information obtained through social media or third-party payment platforms (such as when you log in or pay with Facebook or Google)

2. How we use your information
We use your personal information to provide and improve our services, including but not limited to:

✔ Order processing and delivery (order confirmation, payment, logistics tracking, etc.)

✔ Account management and customer support (account registration, password recovery, question answering, etc.)

✔ Marketing and promotion (sending preferential information, promotional activities, personalized recommendations, etc., you can unsubscribe at any time)
✔ Website optimization (analyzing user behavior, improving website performance and user experience)
✔ Security and compliance (preventing fraud, maintaining data security, complying with laws and regulations)

3. Information sharing and disclosure
We will not sell, rent or otherwise share your personal information except in the following circumstances:

🔹 Service providers: Share with partners such as logistics, payment, IT support, etc. to complete orders and provide services.

🔹 Legal requirements: We may disclose your information due to laws and regulations, government requirements, litigation or law enforcement needs.

🔹 Business transfer: In the event of a merger, acquisition or asset transfer, your information may be transferred to the new operator.

4. Cookies and similar technologies
We use cookies and similar technologies to enhance your browsing experience, including:

Remember your login status and shopping cart content

Analyze website access data and optimize page design

Personalized recommendations and advertising

You can disable cookies in your browser settings, but this may affect the use of certain features.

5. Data storage and security
We use SSL encryption technology to protect your payment information.

Take access control and data encryption measures to prevent unauthorized access.

Only save your information for the necessary time to complete relevant business needs or comply with legal requirements.

Although we have taken strict security measures, no Internet transmission can guarantee 100% security. Please protect your account information properly.

6. Your rights
You have the following rights to your personal information:
✅ Access and update: View and modify your account information at any time.
✅ Deletion request: You can request to delete your personal information. In some cases, we may still need to retain some information to comply with the law.
✅ Marketing unsubscription: If you do not want to receive promotional emails or text messages, you can unsubscribe at any time.

To exercise the above rights, please contact us through [your customer service email].

7. Minors' privacy
Our website and services are not for minors under the age of 16. If we find that we have collected information from minors, we will delete it in a timely manner.

8. Policy changes
This privacy policy may be updated according to legal requirements or business changes. The latest version will be posted on this page. Please check regularly for the latest information.